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Welcome
to this issue of Benchmarking Pulse. Your
continued participation ensures the quality of our benchmarking database.
Year to date, we’ve had 100 business units renew their participation
through our 2002 Performance Scorecards. This continued refresh of data,
in conjunction with Benchmarking Pulse, enables us to act as a
collaborative forum to provide our customers with fact-based frameworks to
help make more informed decisions. To be successful in providing you with
relevant research, we also use Benchmarking Pulse as an exchange of
ideas to help us understand what topics are most pertinent to your
business.
To gain
further information about PMG and our services, please contact Laura
Conachy, Marketing Manager.
Research
Results
Signals
of Performance: Driving
Electronics Systems Manufacturing Efficiencies on the Factory Floor—As OEMs add functionality and complexity to their products, they must
evolve their processes for building, testing, and configuring those
products to maintain the quality and delivery reliability that their
customers expect. Our latest research examines manufacturing performance
levels and practices in the electronics industry and provides insight into
what some companies are doing to combat this problem.
Upcoming Webcasts
PMG hosts interactive webcasts to elaborate on our latest research. Each webcast provides attendees with metrics,
analyses, and insight from our benchmarking analysts and often
includes a case study on how a participating company is using the
Scorecard to improve their business results. To attend an upcoming
webcast, contact us for
instructions.
Signals
of Performance: Driving
Electronics Systems Manufacturing Efficiencies on the Factory Floor
Tuesday, April 30, 11:00 AM (EDT)/8:00 AM (PDT)/5:00 PM (CEST)
This
conference is targeted for engineering and manufacturing managers involved
in test and assembly of consumer electronics and electronic systems in
telecommunications, semiconductors and other electronics industry segments. Through this
interactive session, you'll learn about current and emerging manufacturing
practices.
Agenda
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Latest
performance levels and practices in system assembly, functional text,
environmental test and final assembly
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Case
study: Strategy for improving assembly and test performance at a major
semiconductor equipment company
Time-to-Market
Excellence in the Semiconductor Industry
Tuesday, May 7, 11:00 AM (EDT)/8:00 AM (PDT)/5:00 PM (CEST)
This
conference is targeted for R&D personnel and project managers in
the semiconductor industry. Through this interactive session, you will
gain insight into how to improve project execution and overall
time-to-market (TTM) capabilities at your company.
Agenda
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Latest
performance levels and practices in project execution. For example,
PMG's benchmarking research shows that best-in-class semiconductor
companies are 60% more effective at deriving new-product profits from
their R&D investments than average semiconductor companies.
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Case
study of a global semiconductor client that was challenged by
ever-decreasing product cycles and increasing levels of integration.
See the issues they faced in attempting to improve their results and
the actual results they achieved in reducing TTM.
Signals
of Performance: Cross-Company Collaboration in Product Development
Wednesday, May 22 at 11:00
AM (EDT)/8:00 AM (PDT)/5:00 PM (CEST)
In
this webcast, we will review our latest research based on a survey
conducted in support of The First International PDMA/MRT Congress on
Co-Developing Products, held in January 2002. The survey sheds light
on:
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Why
co-development is important
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The
degree to which companies are collaborating with partners
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Current
co-development performance
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Major
obstacles to effective collaboration
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Deployment
of specific management practices
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Deployment
of information technology tools
Webcast Schedule
| Date |
Topic |
April 30, 2002 |
Supply Chain: Understanding
the Performance Measures and Best Practices Associated with the Make
Components of SCOR |
|
May 7, 2002 |
Product
Development: Benchmarking Trends in the Semiconductor Industry |
|
May 22, 2002 |
Product
Development: Collaborative Development |
|
June 20, 2002 |
Supply Chain: Understanding
the Performance Measures and Best Practices Associated with the
Deliver Components of SCOR |
|
July 25, 2002 |
Supply Chain: Understanding
the Performance Measures and Best Practices Associated with the
Source Components of SCOR |
|
August 22, 2002 |
Customer Value
Delivery: Introduction to CS&S and Marketing & Sales
Metrics |
|
September 19, 2002 |
Product
Development: Best Practices in Product Strategy and Technology
Management |
|
October 17, 2002 |
Supply Chain: Understanding
the Performance Measures and Best Practices Associated with the Plan
Components of SCOR |
|
November 14, 2002 |
Product Development: Developing
ePACE Metrics
|
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January 9, 2003 |
Customer Value
Delivery: Key Performance Levels in Marketing & Sales Metrics |
Service
Update
How
Effective Are
Your Technology Development Practices?
Based on
your feedback, PMG will be developing a
technology management survey to
help answer this key
question. Our goal is to help you assess
business practices
surrounding the
identification, selection,
development, and transfer of
new technologies and to
prepare you to make the
right decisions for
effective technology
management.
Let us
know below if you are interested in completing this brief
15–20 minute
free questionnaire.
A complimentary report on
the research results will be sent to participants, contingent upon
achieving a minimum population. We would like to hear your thoughts on
this upcoming technology
management questionnaire. Please
answer the
following brief questions.
|
What technology management
area are you most interested in exploring?
Is there a particular question
you would like to see included in the technology management survey?
I am interested in completing
the 10–15 minute survey, please send me more information:
Do you have any other
questions or comments?
|
Product
Development Performance Scorecard
Use the PD Scorecard to assess
your pipeline and portfolio management practices and measure key
performance metrics. To provide you with research that is relevant to
your operations, let us know the areas of product
development that are of most interest to companies today. Please take a
moment and select the three topics below that are important to you and your
organization.
Supply
Chain: New
Service Parts Performance
Scorecard
Over a dozen
consumer and enterprise electronics spares/repairs operations—including
business units of IBM, Hewlett-Packard, Kodak, Lexmark, Palm, Philips, and
Decision One—are currently participating in a collaborative forum to
benchmark key performance metrics. The
survey is open to organizations that provide product warranty and service
contract support for a variety of products ranging from consumer
electronics, such as PDAs and laptops, to
complex systems such as semiconductor capital equipment. Surveys are due back to PMG in
May.
Contact
us if you’d like to participate.
New
PMG Participants
Over
45 business units have purchased Scorecards since our last issue of Benchmarking
Pulse on March 22. We are actively
encouraging participation from new companies and expect this trend to
continue.
Product
Development
Eastman
Kodak (7 business units)
IBM Printers
IMS Health (3 business units)
Matsushita Electric Industrial Co. (4 business units)
National Semiconductor
Schweitzer
Engineering Laboratories |
|
Supply
Chain
|
Aspect
Communications
Bayer (3 business units)
Chiron (2 business units)
Compaq (3 business units)
ExxonMobil
Genentech Inc
IBM: Global Service Logistics
INRANGE
Johnson & Johnson Ortho-Clinical
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Land
'o Lakes
Minute Maid
Motorola Semiconductors
ONI Systems
Owens Corning (7 business units)
Patton Electronics
Philips Consumer Electronics
Philips Lighting Company
Siemens AG
|
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Upcoming
Events
Agility
2002
PMG will be exhibiting at the Agile Users' Conference, Agility
2002, on product collaboration and sourcing solutions
on May 19–22, at The Venetian in Las Vegas. We hope to see you
there.
Supply
Chain World Southeast Asia
We are making a
concerted effort to build our supply chain database with Southeast Asian
companies. We will present our latest findings on Tuesday, May
21, at Supply
Chain World SEA in Singapore.
Semiconductor
Roundtable
PRTM's
Paris office will host a roundtable discussion on "Improving
Responsiveness and Flexibility across the Semiconductor Supply Chain"
on May 24.
PRTM Director Guy Guidi will lead the roundtable covering best practices
in supply chain performance and results from recent PMG benchmarking
studies. An in-depth case study review highlighting these best practices
will also be presented. Contact Sabine de Leissègues for additional
information at sdeleissegues@prtm.com.
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Volume
1, Issue 3
April 26, 2002
Past
Benchmarking Pulse Issues
March
22, 2002
February
8, 2002
To attend an upcoming
webcast, contact us for
instructions.
Please
send us your feedback and suggestions on topics you would like to see
included in upcoming issues.
©
2002 The Performance Measurement Group, LLC
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