PMG’s Supply Chain Benchmark draws upon PRTM’s supply chain thought leadership and the combined benchmarking expertise of PRTM and PMG, developed over the past 10 years. Metrics are based on the Supply-Chain Operations Reference-model (SCOR®), which is recognized by the 850-member companies of the Supply-Chain Council as an effective toolkit for companies wanting to upgrade their supply chains for strategic advantage.
PMG’s Supply Chain Benchmark covers approximately 95 Level 1, 2, and 3 quantitative performance metrics, over 250 qualitative practices, as well as overall supply chain complexity. A partial list of quantitative metrics is below:
Delivery Performance
- Scheduled Orders to Customer Request
- Delivery Performance to Request Date
- Delivery Performance to Commit Date
- Perfect Order Fulfillment to Delivery
- Fill Rate by Order/Product Line
Order Fulfillment Lead Time
- Customer Signature/Authorization to Order Receipt
- Order Receipt to Order Entry Complete
- Order Entry Complete to Start Manufacture
- Start Manufacture to Order Complete Manufacture
- Order Complete Manufacture to Customer Receipt of Order
- Customer Receipt of Order to Installation Complete
- Total Order Fulfillment Lead Time
Upside Production Flexibility Metrics
- Upside Production Flexibility: Principal constraint
- Key Components or Material Availability
- Direct Labor Availability
- Internal Manufacturing Capacity
Supply Chain Response Time
- Forecast Cycle Time
- Replan Cycle ( Sales & Operations Planning ) Time
- Intra-Manufacturing Replan Cycle Time
- Total Sourcing Lead Time
- Release-to-Ship Time
Total Supply Chain Management Costs (Level 3 component breakdowns also available)
- Order Management Cost
- Material Acquisition Cost
- Inventory Carrying Cost
- Supply-Chain-Related Finance and Planning Cost
- Supply-Chain-Related IT Cost
- Total Supply-Chain Management Costs
Cash-to-Cash Cycle Time
- Days Sales Outstanding
- Average Payment Period for Production Materials
- Total Inventory Days of Supply
- Inventory Days of Supply (Raw, WIP, Finished Goods)
- Inventory Turns
- Cash-to-Cash Cycle Time
Forecast Accuracy
- Unit Forecast Accuracy
- Dollar Forecast Accuracy
Financial Metrics
- COGS as a % of Revenue
- Year over Year change in COGS
- Profitability (EBIT) as a % of Revenue
- Expenses (SG&A) as a % of Revenue
- Sales Growth (1 Year)
- Net Asset Turns
Value Added Productivity
- Value Added Productivity per Employee
- Value Added Productivity per Payroll