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THE PERFORMANCE MEASUREMENT GROUP, LLC   |   A PRTM COMPANY
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Samples from Questionnaire

SAMPLE QUESTIONS FROM THE PRODUCT INNOVATION BENCHMARK QUESTIONNAIRE

KPI Section- Product Development Cycle-Times

Estimate the typical time it takes to complete each phase of the product development process for each type of project. Make an estimate from all product development projects in 2007. Provide estimates for the actual elapsed times, not for the target cycle-times or the typical planned cycle-times.

Question Platform Product Major New Product Minor Product Modification
Concept-to-Launch Cycle-Time      
Phase 0:  Concept 10.0 Weeks 5.0 Weeks 1.0 Weeks
Phase 1:  Specification & Planning 10.0 Weeks 5.0 Weeks 1.0 Weeks
Phase 2:  Detailed Design & Development 10.0 Weeks 5.0 Weeks 1.0 Weeks
Phase 3:  Test & Evaluation 10.0 Weeks 5.0 Weeks 1.0 Weeks
Phase 4:  Ramp-up & Launch 10.0 Weeks 5.0 Weeks 1.0 Weeks
Total time-to-market (TTM) 50.00 Weeks 25.00 Weeks 5.00 Weeks
Launch-to Retirement Cycle-Time      
Time from Launch to break even Weeks Weeks Weeks
Time from break even to retirement Weeks Weeks Weeks

KPL Section- Functional Excellence Practices

Select one for each practice statement

Question Rarely Occasionally Frequently Always
1. The scope of responsibilities of functional groups are clearly defined        
2. Functional strategies are derived from the business strategy        
3. A defined recruiting process enables efficient hiring of the best talent for required skills        
4. Functional groups set explicit performance objectives aligned with corporate goals        
5. Roles and responsibilities are clearly defined for individuals within functional groups        
6. Functional standards and processes drive efficient completion of work products of consistent quality        
7. Functional standards and procedures are understood and reinforced        
8. Functional tool sets (computing hardware, software applications etc.) enable efficient, repeatable, and high quality work output        
9. Functional training assists with advancement of key functional capabilities